Everything you need to know about working with Plexen.
Having a website and having a working digital platform are two different things. If your site isn't generating leads, isn't connected to a CRM, and requires a phone call to your nephew every time you need a change — it's costing you more than it's making you. Plexen replaces the patchwork with one platform built to actually perform.
You can — the same way you could represent yourself in court. Wix and Squarespace give you a template and wish you luck. Plexen builds your site, writes the structure, sets up your CRM, handles SEO, and stays on as your team. Your time is worth more than learning a drag-and-drop builder.
It's not a website — it's a Year 1 all-inclusive digital foundation: custom design, CRM integration, SEO setup, hosting, and support. Compare that to hiring a freelance designer ($2,500+), a separate CRM ($100/mo), an SEO consultant ($500/mo), and a developer on call when things break. The $3,500 is the better deal, not the expensive one.
The $97/mo Managed Platform Retainer covers hosting, security monitoring, software and plugin updates, uptime management, CRM access, and standard support. It's not a storage fee — it's the cost of having a team actively keeping your platform running and up to date every single month.
GoDaddy rents you server space. That's storage, not management. Plexen's retainer includes managed hosting as part of a broader platform — security, updates, CRM, and support are all connected. Keeping your GoDaddy plan would be like paying for a garage while also paying someone else to store, insure, and maintain your car. It doesn't save you anything.
Yes. Once the build is complete, you own the design and all content. The monthly retainer covers the ongoing management infrastructure — if you ever leave, we'll help you transition cleanly. We don't hold sites hostage.
Minor updates and content changes are covered under your retainer. Larger structural changes, new sections, or additional features are scoped separately. We're transparent about what falls into each category — no surprise invoices.
Standard builds typically deliver in 3–4 weeks from the time we have your content and approvals in hand. Premium and Enterprise builds run 6–10 weeks depending on scope. The biggest variable is always client response time — the faster you review, the faster you launch.
You can find someone on Fiverr for $300. What you won't get is a CRM integration, industry-specific tooling, an SEO foundation, ongoing management, or anyone to call when the site goes down on a Sunday. Freelancers build and disappear. Plexen stays.
You won't need to. That's the point of the retainer. You focus on your business — we handle the technology. If you ever want to make a simple content update yourself, we'll show you how. But nothing about working with Plexen requires you to understand how any of it works under the hood.
Because leads without follow-up are just strangers. A website without a CRM captures interest and then loses it. Plexen connects your site to a CRM so every form submission, inquiry, and contact is tracked, organized, and ready for follow-up — automatically. That's the difference between a brochure and a business tool.
We can work with that. Plexen's platform integrates with most major CRMs. During the discovery process we'll confirm compatibility and build the connection into your setup at no extra charge.
Year 1 is committed — you're getting a full build plus a year of management for a single price. After that, the retainer runs month-to-month or annually (with a discount). We'd rather earn your business every month than lock you into something you resent.
That's what the add-on menu is for. You can layer in automated review requests, email campaigns, booking funnels, or a data room as your business grows — without rebuilding from scratch. Plexen is designed to scale with you, not force you to start over.
Add-ons are optional monthly tools you can attach to your package — things like CRM Automations, Google Reviews automation, booking funnels, and more. Zero setup fees, cancel anytime.
Premium tier includes 3 standard add-ons free. Enterprise tier includes all standard add-ons free. Premium add-ons such as Local SEO Dominance are always charged separately.
Unlike most competitors who only serve residential real estate agents, Plexen is built for any industry — commercial real estate, mortgage, blue-collar trades, restaurants, white-collar professional services, and more. Each package is tailored to your specific industry.